Legal
Privacy notice
How doja collects and uses personal information when you visit this site or send us an enquiry. Written to meet UK GDPR and the Data Protection Act 2018.
01
Who we are
doja (TODO: registered company name) is the data controller for the information described here. Registered in England and Wales, company number TODO: company number.
Registered office: TODO: registered office address, Manchester, United Kingdom
Data protection contact: privacy@doja.ai
02
What we collect and why
| Information | Why we hold it | Lawful basis |
|---|---|---|
| Name, email, company, phone and the message you send in the enquiry form | To reply to you and to discuss working together | Legitimate interests, and steps taken at your request before entering a contract |
| The page you sent the enquiry from | To understand the context of your question | Legitimate interests |
| Technical request data held briefly by our hosting provider, such as IP address | To serve the site securely and prevent abuse | Legitimate interests |
| Sign-in details for our own team members using the admin area | To control access to enquiry records | Legitimate interests |
We do not run advertising pixels, and we do not sell or share your information for marketing. We do not send marketing email unless you ask us to.
03
Cookies and local storage
This site does not use advertising or analytics cookies, so no consent banner is shown. We use only storage that is strictly necessary or that you trigger yourself:
- A flag saved in your browser when you enter the member code for the Value Creation Lab, so it stays unlocked on your device.
- A sign-in session for our own team when using the private admin area.
You can clear both at any time through your browser settings. If we ever add analytics or advertising tools, we will ask for your consent first.
04
Who processes it for us
We use a small number of service providers who process data on our instructions, including our website hosting and database platform and our email provider. They act as processors under contract and may store data outside the UK, in which case transfers rely on the UK addendum to the EU standard contractual clauses or an adequacy decision. We can provide the current list on request.
05
How long we keep it
Enquiry records are kept for 24 months from your last contact with us, then deleted. Where we go on to work together, contract and billing records are kept for six years after the end of the relationship to meet tax and accounting obligations.
06
Your rights
You can ask for a copy of your data, ask us to correct or delete it, object to or restrict how we use it, and ask for it in a portable format. Email privacy@doja.ai and we will respond within one month.
If you are unhappy with how we handle your data you can complain to the Information Commissioner's Office at ico.org.uk.
07
Changes to this notice
We update this notice when our practices change. The date at the top shows the current version.